1. Register English; continue instructions – Register SPANISH click "Versión Español" continuar el registro en Versión Español.

2. Scroll to your designated program; click “First-Time User

3. Under “Registration Pre-paid Code” enter your 6-character code in box below (USE CAPS & DO NOT COPY & PASTE)

4. Click “Check out”

5. Total due must read "Zero". If not, go back to cart page. NEVER use credit card on this site (NO REFUNDS)

6. If total does NOT read “Zero”, you must contact the training department during business hours.

7. If your total is zero; Enter legal name (same as driver license), company info and click “Submit Registration”

8. On the Registration Complete page, view your password and log-in instructions. WRITE OR PRINT PASSWORD ASAP 

9. Ready to Begin?  Enter password in box, click “Log-in OR click “Home” button, go to your designated program, then click “Returning User

 Use desktop or laptop; training videos may not be viewable on portable devices, Ipads, Iphones, tablets, etc.

 Use Internet Explorer 7.0 or higher, Google Chrome or Firefox to view modules

Google chrome

NAME CHANGE(S): Corrections/Changes are done through CTAA offices during business hours. CTAA does NOT honor a name change if three or more modules are completed. Corrections can be honored at anytime. Email request to  - Email this format (Example: FROM: Jane Doe - TO: John Smith - Password or Reg code:)


Scroll your designated program and click "Returning User".  Enter password; driver information appears on welcome page. Forgot the password? Email driver full name, agency, city and state to

 IMPORTANT INFO: In order to receive full PASS driver certification; driver will still need a certified PASS trainer to administer the wheelchair securement (hands-on) training. Driver must follow-up directly with his/her agency to schedule training. CTAA can provide a list of trainers if one is not available. Email your request to training department at Hands-on training must be completed within 3 months to avoid certification overlap. 

If you are still experiencing trouble contact Stephanee Smith 9:00am-5:00pm (EST) Mon thru Fri at 800-891-0590 x740 or via email at

Thank you for your order and continued support in Community Transportation Association of America training programs.


Community Transportation Association of America
1341 G Street, NW, 10th Floor
Washington, DC 20005